Terms & Conditions

1. Introduction
Welcome to Pool Spa & Filtration Group (Pty) Ltd (“Pool Spa”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website www.poolspa.co.za and any purchases you make from us. By accessing or using our website, you agree to these Terms. Please read them carefully.

2. Products & Services
We supply pool supplies, water features, fountain equipment, and related services across South Africa. All products displayed on our website are subject to availability and may change without notice.

3. Pricing & Payment

• All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

• We reserve the right to adjust pricing without prior notice.

• Payment methods accepted include EFT, debit/credit cards, and other secure online payment gateways displayed at checkout.

4. Orders & Delivery

• Orders are only confirmed once full payment has been received.

• Delivery timelines vary depending on location and product availability.

• Risk passes to you upon delivery of the goods.

5. Cancellations & Returns

• Orders may be cancelled prior to dispatch by contacting us in writing.

• Returns are subject to our Returns Policy (see below).

6. Warranties & Liability

• Products may carry manufacturer warranties. Please refer to the specific product description.

• We are not liable for damages caused by misuse, incorrect installation, or normal wear and tear.

• To the extent permitted by law, we disclaim all liability for indirect, incidental, or consequential damages.

7. Intellectual Property
All content, images, and trademarks on our website remain the property of Pool Spa and may not be copied or reproduced without written consent.

8. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

9. Amendments
We may update these Terms at any time. Changes will be posted on our website and effective immediately unless otherwise stated.